SHIPPING & RETURNS
AT PURE BLOKE, WE WANT TO ENSURE THAT YOUR SHOPPING EXPERIENCE IS SMOOTH AND HASSLE-FREE FROM START TO FINISH.THAT'S WHY WE HAVE ESTABLISHED A COMPREHENSIVE SHIPPING AND GOODS RETURNS POLICY TO PROVIDE YOU WITH THE UTMOST CONVENIENCE AND PEACE OF MIND.
1. Shipping Methods: Pure Bloke offers various shipping methods to ensure timely and convenient delivery of your orders. These methods include registered standard shipping, registered express shipping
2. Shipping Costs: The shipping costs will be calculated based on the weight, dimensions, and destination of your order. You will be provided with the exact shipping cost at the time of checkout. Pure Bloke may also offer free shipping promotions from time to time, which will be clearly communicated on our website.
3. Delivery Timeframe: Pure Bloke strives to deliver your orders as quickly as possible. The estimated delivery timeframe will depend on the shipping method you choose and your location. Standard shipping usually takes 3-7 business days, while express shipping can deliver your order within 1-3 business days. Same-day delivery is available for eligible orders placed before a specified cut-off time.
4. Tracking Information: Once your order is shipped, Pure Bloke will provide you with a tracking number. You can use this number to track the progress of your delivery online. We will also send you regular updates via email or SMS regarding the status of your shipment.
5. Delivery Address: Please ensure that you provide the correct and complete delivery address at the time of placing your order. Pure Bloke will not be responsible for any delays or failed deliveries caused by incorrect or incomplete addresses. If you need to make any changes to your delivery address after placing an order, please contact our customer support team as soon as possible.
6. Customs and Duties: For international orders, customs and duties may be applicable based on your country's regulations. These charges are not included in the product price or shipping cost and are the responsibility of the customer. Pure Bloke is not liable for any customs or duties incurred during the delivery process.
7. Returns and Exchanges: If you are not satisfied with your purchase, Pure Bloke offers a hassle-free return and exchange policy. Please refer to our website for detailed instructions on how to initiate a return or exchange. Note that shipping costs for returns or exchanges may be the responsibility of the customer, unless the return is due to a defect or error on our part.
8. Customer Support: Pure Bloke has a dedicated customer support team available to assist you with any shipping or delivery-related queries. You can reach out to us via email, phone, or live chat, and we will be happy to help resolve any issues or provide additional information.
Please note that these shipping and delivery terms are subject to change and may vary based on specific promotions or circumstances. We recommend reviewing our website or contacting our customer support team for the most up-to-date information.